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Meeting Tool Review

The 5 best AI meeting assistants in 2024

Updated: May 23

Unlocking Meeting Efficiency: A Comparative Analysis of 5 Assistants’ Pros and Cons

Finding the Best AI Note Taker for Meetings

How We Evaluate and Test Apps

Our best app recommendations are written by users who have spent hours, testing, and writing about software. Unless stated otherwise, we spend dozens of hours researching and testing apps, using each one as intended and evaluating it against the criteria we set for that category. We are never paid for including any app or linking to any site – we value the trust our readers place in us to provide authentic evaluations of the apps we review. 

The AI meeting assistants enhance platforms like Zoom, Google Meet, or Microsoft Teams by offering new features to help you keep track of your meetings. You can use them to refresh your memory, accurately quote participants, or share important information with your entire team.

All the apps you’ll discover here have one common feature: they transcribe the audio from your meetings into text, making it easy to search through everything that was said. From there, each app offers its unique spin on how to best assist you: it can help you summarize the entire conversation, extract key insights, or provide analytics to improve productivity.

For our testing, we focused on small businesses using Google Meet with team discussions. We tested each app one by one under these conditions.

Here’s what we looked for while testing the AI meeting assistants:

Ease Implement: Evaluate how simple it is to connect the apps to your calendar and video conferencing software, with a minimum requirement of working with Zoom and Google Meet.

Language Support: Assessing the number of languages the app can handle for transcription and other features.

Automation and Productivity Boosters: Prioritizing apps that offer time-saving features like automatically joining meetings or enabling pre-meeting agenda sharing.

Collaboration: After a meeting, ease of organizing and searching information is crucial, along with seamless sharing capabilities to keep the entire team informed.

AI Features: Examining transcription quality and the value added by AI features such as summarization, insight extraction, and sentiment analysis.

Integration: Evaluating the breadth of integrations, especially for sending lead data to CRMs, action items to task managers, or meeting summaries to dedicated Slack channels.

Pricing: Checking if pricing plans are clear and highlighting any important aspects not covered in the pricing.

Pros: Identifying the well-executed functions and features that users may appreciate.

Cons: Pointing out disappointing features or aspects that users should not expect from the app.

Free Limits: Clarifying the limitations of the free version, so users know what to expect before trying it out.

Best For: Providing a one-sentence summary recommending the most suitable users for the app.

Otter: Unleash Productivity with Seamless SaaS Integration

Fireflies: Elevate Collaboration with Video-Powered Automation

Grain: AI-Driven Meeting Intelligence for CRM Powerhouses

Tactiq: Desktop Transcription Mastery for Google Meet Teams

meetXcc: Simple AI Note-Taking for Focused Google Meet Users

Best For

Boot Into Meeting

Free Plans

Otter

Real-time English transcription

Yes

Total 300 monthly transcription minutes (30 minutes per conversation)

Fireflies

Automatic meeting notes and video recording

Yes

800 mins of transcription

Grain

Integrating with popular CRM tools

Yes

20 meeting with basic AI notes

Tactic

Desktop transcription for Google Meet

No

10 meeting and 5 AI credits per month

meetXcc

Unlimited automated note-taking

No

10 meeting with unlimited AI

Otter : Unleash Productivity with Seamless SaaS Integration 

Otter seamlessly integrates with your workflow. Once authorized, it automatically adds OtterPilot to every meeting, supporting popular platforms like Google Meet, Zoom, and Microsoft Teams. With compatibility across the web, Android, iOS, and Chrome extensions, capturing meeting audio is a breeze, regardless of your device.

While Otter currently supports only English transcriptions.

Streamline your workflow by uploading media files directly to Otter for transcription, and support upload media(mp3, mp4…)  to get transcripts. Here is a list of support formats.

Otter’s home feed centralizes all your meeting information, providing a birds-eye view of your schedule by connecting with Google or Microsoft calendars. Stay organized and never miss a beat.

https://otter.ai/blog/meet-the-new-otter

 

Live transcription of meetings via the Otter app

Speaker identification for clear attribution

Automated summaries to quickly grasp key points

Capture virtual meeting slides and embed them into notes

Otter boasts over 20 integration partners, enabling seamless data exchange across your tech stack, including:

Video conferencing: Google Meet, Teams, Zoom

CRMs: Salesforce, HubSpot

Storage: Google Drive, Amazon S3, Dropbox

Analytics: Snowflake

Calendars: Microsoft Outlook, Google Calendar

Mobile apps: iOS, Android

https://otter.ai/integrations/calendar

Otter offers a free plan with 300 monthly transcription minutes (30 minutes per conversation) alongside paid Pro ($9.17) and Business ($20) plans. 

Check their website for the latest pricing details. Otter Pricing 

For a comprehensive breakdown, read our Otter Pricing Explained After All.

If your team relies on multiple SaaS tools, Otter’s extensive integration features could streamline processes, enabling seamless data exchange, and boosting productivity and collaboration.

To use Otter during meetings, you must invite the OtterPilot bot. Additionally, transcriptions are currently limited to English.

300 monthly transcription minutes 

30 minutes per conversation

Teams seeking to automate and optimize their business processes by integrating SaaS tools, enabling seamless data exchange, and improving overall productivity and collaboration.

Fireflies: Elevate Collaboration with Video-Powered Automation


While Fireflies does require inviting their bot to your meeting platform initially, you can also upload pre-recorded audio or video files to generate transcripts and summaries effortlessly.

Support 69+ languages.

Automated transcription, summarization, and search capabilities

Meeting video capture (Business tier)

Create shareable “Soundbites” – audio snippets for social media

Analyze voice conversations, tracking speaker talk time

Share meeting notes directly to Slack, Notion, and Asana

Collaborate with your team by adding comments within Fireflies

Easy sharing of meetings with audio-synced transcripts

Below is the example sharing link. You could hear the voice with the transcript. 

https://app.fireflies.ai/view/Fireflies-AI-Platform-Quick-Overview::b1H42tdxM8

AskFred: Ask questions about your meetings (requires AI Credits purchase)

AI Summaries do not consume AI Credits

AI Credits access for Pro, Business, and Enterprise tiers

Learn more about AI Credits: https://guide.fireflies.ai/hc/en-us/articles/12975423895313-Learn-about-AI-Credits

How are AI Credits priced?

The AI Credits pack gives you credits that renew at the start of each monthly cycle. 

Credits/mo

Price (Billed Monthly) 

50

$5

120

$12

200

$20

500

$48

1000

$90

1600

$136

2000

$170

3000

$240

5000

$375

10,000

$600

Fireflies boasts 46 integration partners, including:

Video conferencing: Google Meet, Teams, Zoom, Webex

CRMs: Salesforce, HubSpot, Zendesk Sell

Storage: Dropbox, Box

Analytics: Snowflake

Calendars: Microsoft Outlook, Google Calendar

Mobile apps: iOS, Android

Free plan available

Pro: $10/month

Business: $19/month

AI Credit required for AskFred feature (separate purchase)

Check the website for the latest pricing here

Feature-rich and user-friendly interface

Integrates with a wide range of tools

No real-time transcript viewing

Need to add one bot in your meeting

AskFred AI requires additional AI Credits to purchase

Cannot download meeting transcripts

No access to AskFred AI

Teams seeking to automate processes through SaaS integrations and leverage video recording capabilities to streamline collaboration.

Grain: AI-Driven Meeting Intelligence for CRM Powerhouses

While Grain recommends the “Auto-record customer meetings” setup option; initial integration with Google Meet may require manually inviting the Grain bot to join meetings and capture transcripts.

Grain currently supports language transcription in Bulgarian, Croatian, Catalan, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, and Turkish. However, only English will have the functionality of live transcription.

https://support.grain.com/en/articles/4742859-does-grain-support-other-languages

Video Recording & Sharing: Automatically record meetings for easy sharing or embedding video clips.

Recommended for capturing important discussions.

Control who can access your recordings by sharing meeting links or email invitations, ensuring seamless collaboration within your team.

AI Meeting Notes: Automatic note-taking with highlighted key points for easy review.

Meeting Recaps: Receive email summaries with AI notes and the next steps after each session.

Customize AI Prompts: Tailor the AI’s focus to your specific needs.

Streamline your workflow by integrating Grain with popular CRM tools like HubSpot, Salesforce, and Zapier (Recommended).

Free: 20 meeting credits, basic AI features

Starter ($15): Unlimited meetings, limited integrations

Business ($29): Unlimited meetings, full integration support

Video recording with automated key point detection

Robust CRM integration options

The free plan has limited AI and integration features

Fewer language options compared to some alternatives

Need to add one bot to join your meeting

20 meeting credits

Access to AI Meeting Notes

Video recording capabilities

Larger English-speaking organizations utilize CRM tools that require comprehensive meeting capture and AI-assisted note-taking capabilities.

Tactiq: Desktop Transcription Mastery for Google Meet Teams

Seamlessly generate transcripts by simply installing a lightweight extension – no need for bots or additional apps. However, note that Tactiq currently supports desktop browsers only, with no mobile or tablet compatibility.

Leveraging the speech-to-text capabilities of platforms like Google Meet, Zoom, and Teams, Tactiq offers accurate transcriptions across over 30+ languages, ensuring your global meetings are covered.

Experience a distraction-free meeting environment with Tactiq’’s bot-free Chrome extension, allowing you to focus on the discussion at hand.

The export function may not work for some languages. Chinese will get garbled characters.

Easily share meeting transcripts with your team, fostering seamless collaboration and information sharing.

Generate insightful meeting notes and summaries with custom prompts

Access to AI features requires credit consumption based on your plan

Streamline your workflow by integrating Tactiq with popular tools like:

CRMs: HubSpot, Salesforce

Productivity: Notion, Google Calendar

Free: 10 meeting transcripts and 5 AI credits per month

Pro ($8): Unlimited transcripts and 10 AI credits

Team ($16.7): Unlimited transcripts and AI credits

Check the website for the latest pricing details Tactiq Pricing.

You could check more Budget-Friendly Brilliance: Tactiq Pricing Solutions for Maximum Value!

Bot-free experience for a distraction-free meeting

Affordable pricing with essential features included

Limited to desktop browser usage, no mobile support

Potentially higher cost compared to some alternatives meetXcc 

10 meeting transcripts

5 AI credits per month

Small teams and businesses that primarily use Google Meet, but require a desktop-based solution due to the lack of mobile support.

meetXcc: Simple AI Note-Taking for Focused Google Meet Users

MeetXcc offers a seamless experience by simply installing a lightweight extension – no need for additional bots or apps. Currently, it supports desktop browsers only with no mobile or tablet compatibility. Its integration is limited to Google Meet for now, with no support for Zoom or Microsoft Teams yet.

Leveraging the speech-to-text capabilities of Google Meet, meetXcc offers accurate transcriptions across over 80+ languages.

Experience distraction-free meetings with meetXcc’s bot-free Chrome extension, allowing you to stay focused on the discussion.

Option to use your own GPT key for enhanced security and privacy.

Download transcripts and notes for offline access and archiving.

Share meeting notes and transcripts instantly with a single click, generating a shareable link. However, collaborative editing or commenting is not currently supported – shared notes are view-only for other members.

You can check the example here. https://www.meetxcc.app/shared/ZKfwvVmY

Offers unlimited meeting note generation for paid members, with the ability to regenerate notes until satisfied.

Generates a mindmap for a visual overview, helping you quickly grasp key points.

Real-time meeting summarization as discussions progress, or customized prompts for translation, sales assistance, and more.

Currently, meetXcc integrates solely with Slack, with no other CRM tool integrations available yet.

Paid plan: $8 per month, the most affordable option compared to other AI meeting tools.

Only offers a free and paid plan currently.

No meeting bot is required, and unlimited meeting notes and AI features for a paid plan.

AI-generated mind maps provide a visual summary of meetings.

A most affordable option among AI meeting assistants.

Limited to Google Meet integration only.

Requires Chrome extension installation, restricting usage to desktop browsers.

All features are accessible but limited to a lifetime of 10 meetings on the free plan.

meetXcc is ideal for individuals or small teams focused primarily on meeting note-taking, who use Google Meet and don’t require extensive integrations beyond Slack.

Conclusion

We aim to take you on a journey through the offerings of five pioneering companies: Otter, Fireflies, Grain, Tactiq, and meetXcc.

Otter, the seamless SaaS integrator, unlocks productivity by seamlessly interweaving your tech stack, enabling data to flow freely across tools. Fireflies, on the other hand, elevates collaboration with its video-powered automation, capturing every nuance of your meetings.

For organizations deeply rooted in CRM ecosystems, Grain stands tall as the AI-driven meeting intelligence powerhouse, meticulously capturing and dissecting every conversation.

Tactiq and meetXcc cater to the needs of agile, Google Meet-centric teams, offering desktop transcription mastery and simple, AI-powered note-taking respectively, each with its own unique flair.

We aim to help you find the ideal AI meeting assistant that will complement your workflow and boost your team’s productivity to new levels.